KnowledgeManagement

Knowledge Management

Knowledge Management has been a core competency of the Bennets for more than 20 years. Since much of this work has been in the military sector, there are separate sections below for KM in Singapore Armed Forces and KM in the U.S. Department of the Navy.

Go to the Knowledge Management area in the Research Section for an extensive research study: Exploring Aspects of Knowledge Management that Contribute to the Passion Expressed by KM Thought Leaders. The interviews led to new insights into the nature of the KM field itself. For example, the field of KM is self-referential, complex adaptive, has no dominant leader and its nature supports autotelic work. Intense connections were discovered between the resonance of the knowledge management field and our fundamental nature as human beings.

For a in-depth treatment of knowledge (levels, aspects, etc.) see the Knowledge area. Also see the Knowledge Mobilization area.

Exploring Concepts, Interpretations and Meaning: Knowledge and Knowledge Management . The authors use the results of the 2005 study to take a closer look at these concepts and what they may mean for the future. Along the way, a grounded definition of information based on universal phenomena of order patterns is proposed, an operational definition of knowledge directly relating it to effective action is explicated, and the idea of the field of KM as a complex adaptive system is explored. Also includes the learning objectives for KM in the Federal Sector. (PDF, pages)

KM Life Cycle Taken from the KM research study reference above. (PowerPoint, 1 slide)

Characterizing the Field of Knowledge Management. This book provides a glimpse through time at the breadth of the field of KM through an exploration of: (1) the focus areas of early works, (2) the 14 Federal Sector learning objectives, and (3) the results of a research study interviewing 34 thought leaders across four continents. There are 17 chapters that are down-loadable that characterize the Field and summarize much of the research in the depth study below.

Knowledge Management Generic overview presentation combining info from research, experience in the U.S. Department of the Navy, and more recent development work. (PDF, 41 pages)

Knowledge Management in the U.S. Department of the Navy

DON Case Study 1: The Department of the Navy Moves into the New Knowledge World by Alex Bennet. Early treatment (circa 2001). Includes the following areas: Leadership, Knowledge Superiority, Building the Framework for KM, Strategic Implementation, Taking a Systems approach, and Moving Towards the Future. (PDF, 12 pages)

DON Case Study 2: Knowledge Flows in the Department of the Navy. Later treatment (circa 2002). Includes the following areas: the DoN Vision and Strategy, Knowledge Superiority, connecting the Infrastructure, Implementing Knowledge Management, Flow of People, Flow as Optimal Experience. (PDF, 14 pages)

DON Case Study 3: The Interweaving of Human Networks. Builds on Knowledge Superiority and Community of Practice models. Introduces the concept of the living network, explores Relationship Network Management and Communities of Practice with examples from the Department of the Navy. (PDF, 9 pages)

Report from the front lines: Quotes from Inside Knowledge, May 2005, five years later, on the power of the DoN KM approach. (PowerPoint, 2 slides)