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Knowing

Knowing is ... hearing beyond words, seeing beyond images, sensing beyond appearances and feeling beyond emotions. It focuses on methods to increase individual sensory capabilities and increase the ability to consciously integrate these sensory inputs with our tacit knowledge, that knowledge within each of us that is created by past learning and experiences but cannot be put into words. In other words, it is knowledge gained from experience that resides in the unconscious mind.

We don't know everything that we know. The rapid pace and uncertain directions of the fast-changing world can be viewed as a nonlinear, dynamic, complex world in which predictability is rare if existent at all. If we accept this hypothesis, then clearly decision-makers can no longer rely on the logic of the past to make future decisions. As we move away from predictable patterns susceptible to logic, decision-makers must become increasingly reliant on their "gut" instinct, an internal sense of "knowing" combined with high situational awareness. Knowing then becomes key to decision-making. The mental skills honed in knowing help decision-makers identify, interpret, make decisions, and take appropriate action in response to current situational assessments. (See the overview paper on Knowing (MSWord, 14 pages) for a more depth treatment.)

This work was first developed for the Department of the Navy as Knowing: The Art of War 2000 (PDF with embedded graphics). This early version is written in the language of warfighting and builds on the work of the strategist Sun Tsu: Know yourself, know the other, and know the situation.

Knowing also emerged as an element of knowledge in the research supporting the dissertation: Exploring Aspects of Knowledge Management That Contribute to the Passion Expressed by Its Thought Leaders. See page 4-31 of Chapter 4 of this Dissertation.

Other Resources

Key Definitions

Empathy is interpreted as the ability to take oneself out of oneself and put oneself into another person's world.

Integrating represents the top-level capacity to take large amounts of data and information and pull it together to identify meaning or, as is frequently, called, the process of sense-making. Integrating information often creates knowledge.

Intuiting represents the art of making maximum use of our own intuition developed carefully through experience, trial and error, and deliberate internal questioning and application. Intuitive knowledge occurs when we feel or understand the consequences of our actions without seeing causal relationships.

Judgments are conclusions and interpretations developed through the use of rules of thumb, facts, knowledge and experience, and intuition.

Knowing is loosely defined as hearing beyond words, seeing beyond images and sensing beyond appearances and feeling beyond emotions. Sometimes this is referred to as subliminal perception or instinctual knowledge. Our responses may come before we are even aware of any sensing inputs.

Noticing represents the ability to observe around us and recognize, i.e., identify, those things that are relevant to our immediate needs.

Patterning represents the ability to review, study and interpret large amounts of data/events/information and identify causal or correlative connections that over time or space may represent patterns driven by underlying phenomena which may become crucial to understanding.

Scanning represents the ability to review and survey a large amount of data and information and selectively identify those areas that may be relevant.

Sensing represents the ability to take inputs from the external world through our five senses and ensure the translation of those inputs into our mind.

Valuing represents the capacity to observe situations and recognize the value (situational and, for example, monetary) underlying their various aspects while concomitantly fully aware of our own values and beliefs (morality and ethics) and the relationship of those with the observed and perceived value.

Visualizing represents the methodology of focusing attention on a given domain of reality and through imagination and logic creating an internal vision and scenario for success.

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References:

Bennet, A. and D. Bennet (2004). "Knowing" in Organizational Survival in the New World: the Intelligent Complex Adaptive System. Boston: Elsevier.

 

This Web Site copyright 2005 by Alex and David Bennet. For educational and knowledge sharing purposes in the context of knowledge management, permission is given to copy and distribute materials on this web site with attribution.
Send mail to adean@mountainquestinstitute.com with questions or comments about this web site.
Last modified: 10/11/05